Frequently asked questions

Yes, you can now order a sample of any product on our website at a cost of £4.95 per sample (including delivery). The sample can be delivered directly to your door in as little as 2 working days. Please note that only three samples per customer may be ordered.

We aim to ship most orders (unless otherwise communicated) within 7 working days.You should receive a dispatch delivery update with specific delivery information.

Yes, we accept returns on orders within 14 days. Please see our shipping & returns page for more info

We have an extensive range of over 6000 tiles in our showroom, and are constantly updating our website. If you can't find what you're looking for, or you are looking for help or inspiration, please call a member of our team who can help find the perfect tiles for you!

We are very lucky to work with a host of top suppliers from around the world, such as Ca'Pietra, Craven Dunnill, Grespania, Winchester Tiles and many more.