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FAQs

Can I order a sample before placing an order?

Yes you can now order a sample of any product on our website at a cost of £0.99p per sample (including delivery). The sample can be delivered directly to your door in as little as 2 working days.

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When will I receive my order?

We aim to ship most orders (unless otherwise communicated) within 7 working days.
You should receive a dispatch delivery update with specific delivery information.

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Can I return an item?

Yes we accept returns on orders within 14 days. Please see our shipping & returns page for more info

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I can't find what I'm looking for on your website

We have an extensive range of over 6000 tiles in our showroom. If you can't find what you're looking for, or you are looking for help or inspiration please call a member of

our team who can help find the perfect tiles for you! 

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